From your storefrontto your business operations
B2B commerce, purchasing, sales, inventory, accounting and an AI assistant: connected capabilities for following goods, money and information through PazarMall.
20
application areas
135
capabilities in this guide
Your business at the center
Different roles work across connected business flows.
Commerce and storefront
Products, pricing, purchasing, sales and growth
Inventory and operations
Stock, receipts, transfers and fulfillment
Finance and accounting
Books, treasury, credit and settlement
Data and intelligence
Dashboards, reporting and an assistant
Organization and connections
People, access, support and mobile
A searchable map of platform capabilities
Choose an area or search for a task. Open a card to explore the capabilities it covers.
20 areas found
Define goods and services with codes, names, brands and details
Organize product groups, attributes and measurement units
Maintain product imagery and reference information for the catalog
Use business-specific product names and technical-code search
Control market eligibility and the relationship with warehouse stock
Import information in bulk and track Excel operations on supported pages
View prices, available stock and product details in one list
Set and edit selling prices and offering terms
Use sales and customer groups to organize relevant terms
Support cash and credit terms with applicable limits
Include discounts and tax in quotations and invoices
Review item sales history to inform pricing and purchasing
Browse markets, shop directories and dedicated storefront pages
Search and filter products by category, brand and attributes
Show product details and related items
Keep separate shop carts and separate goods from services
Control ordering by customer role and seller relationship
Submit orders, review previous orders and track requests
Register and request membership in a business network
Create and manage seller and buyer quotations
Record in-person sales and issue goods or service invoices
Approve documents and track request and invoice status
Connect order lines to stock allocation and fulfillment
Handle return requests, sales returns and status history
Print quotations, invoices and returns in supported layouts
Share final invoices using time-limited public viewing links
Define suppliers and maintain purchasing counterparties
Manage sourcing channels and the items available from each source
Record goods and service purchase invoices and track their lifecycle
Connect goods purchases with warehouse receipts and accounting effects
Record purchase returns linked to their original document
Adjust purchase costs after receipt using cost-adjustment workflows
Use source-based and pull-purchase workflows where supported
Define sales campaigns and review campaign performance
Manage customer purchase plans and achievement reports
Manage regional sales plans and geographic performance
Define commission plans and connect them to items and salespeople
Manage commission reserves and review personal commissions
Group customers and assign sales responsibility
Review sales dashboards and compare salesperson performance
Define warehouses, addresses and per-user warehouse access
View stock by warehouse and inventory movement reports
Review item cardex and recorded stock movements
Allocate stock to orders and report allocated items
Review blocked stock and control collectible quantities
Detect, review, approve or reject warehouse discrepancies
Analyze turnover, daily stock logs and warehouse accounting
Record incoming stock receipts and review their history
Issue requisitions and review dispatch-request history
Use collection lists and track items ready for handover
Record bills of lading and review related loading and dispatch records
Request and record inter-warehouse transfers and track work in progress
Manage authorized transfer requesters and operational access
Transfer item codes while preserving related movement tracking
Manage the chart of accounts, detail levels, cost centers and financial master data
Record manual journals and system entries linked to business operations
Verify and approve journals and inspect their lines and history
Manage fiscal years, accounting periods and year-end closing
Review the general journal, account activity and trial balances
Generate financial statements including balance sheets and profit and loss
Use financial control rules and review control findings
Record incoming and outgoing receipts with supported payment instruments
Manage bank accounts, branches, cash accounts and user access
Manage cheque books, find cheques and track incoming and outgoing cheque lifecycles
Record opening information and balances in the relevant workflows
Manage receipt notices and payment images and supporting documents
Review cash-flow, payables and receivables reports
Connect receipts and payments with document settlement and counterparty accounts
Track pending, settled and rejected bank transfers
Record settled transfers and their accounting effects
Import bank statements in supported formats
Match transactions and investigate reconciliation differences
Review reconciliation reports and close bank days
Define POS terminals, assign user access and track settlements
Set customer credit limits and review used and remaining credit
Block and release credit during related document workflows
Record and review guarantee cheques in credit management
Review customer balances and related account activity
Review payables, receivables and receivables aging
Follow up on collections and customer due-date reminders
Send account-card and due-date SMS messages when the SMS service is enabled
Use home dashboards tailored to each user’s role
Review business, sales and salesperson performance
Explore geographic sales with region, customer and item filters
Inspect work in progress and waiting queues across processes
Analyze stage cycle times and bottleneck contributions
Compare time ranges and drill from summaries into report details
Access sales, purchasing, inventory, account and warehouse reports
Print invoices, returns, quotations, requisitions and account cards
Use different page sizes and orientations for supported documents
Export supported lists and reports to Excel
Use a permission-controlled engine for defining and running parameterized reports
Use sharing, background execution and scheduling capabilities in the report engine
Let authorized administrators manage the reporting data catalog
Use Persian conversations, session history and response feedback
Ask about products, prices, stock, sellers and orders
Request business, financial and inventory reports within the user’s permissions
Search platform help, authorized menus and shared documents
Read receipt and product images and search barcodes in supported workflows
Prepare carts, purchase orders and receipts with previews and confirmation
Prepare customer and supplier creation for confirmation by an authorized user
Control assistant and tool availability by business and role
Create and update employee records and basic information
Manage offices, departments, jobs and organizational positions
Maintain education, certification and license records
Maintain dependent, health-insurance and medical records
Track job changes and related personnel information
Connect personnel to business users and permissions
Sign in with passwords or one-time codes and recover passwords
Select a business and manage account-linked memberships
Manage users, user groups, roles and permission exceptions
Control operational access to warehouses, bank accounts and POS terminals
Manage sessions, devices and authorized access delegation
Record change history and let authorized users inspect audit events
Show menus and dashboards appropriate to user permissions
Create tickets for the relevant system with categories and priorities
Use conversations, attachments and ticket status history
Approve business requests and route them to support teams
Manage queues, assign agents and track response and resolution times
Use internal notes and technical review with separate visibility
Review support performance and receive support-event notifications
Use PazarDesk remote support with valid authorization and destination approval
Sign in, select an account and use an access-aware home screen
Browse products, prices and stock and manage carts and orders
Use goods and service sales workflows and view related documents
View account cards, credit, cheques and supported financial reports
Use warehouse, support-ticket and assistant workflows in enabled modules
Review notifications, account settings and app releases
Manage onboarding, legal information and business settings
Manage customers, sellers and registration requests in authorized administration screens
Manage markets, shops, categories, brands and product information
Manage articles, site banners and customer-facing content
Manage app releases and release notes
Manage platform-feature activation and business-specific settings
Use notifications, help, menu search and personal shortcuts in the panel
Available capabilities depend on enabled modules, user permissions and the configuration of connected services.
Connected work across business teams
These everyday workflows illustrate how the platform areas fit together.
Choose and order
A customer selects from the eligible catalog and prices to prepare a cart or sales request.
Approve and check credit
Sales terms, permissions and applicable credit are checked as the document moves through approval.
Allocate and fulfill
Items are linked to stock and tracked through warehouse, requisition and collection workflows.
Invoice and account
The final invoice and related financial effects are followed in customer accounts and books.
Receive and settle
Receipts, payment instruments, due dates and settlement are reviewed in treasury and reports.
Start with a question
Start a conversation to find products, inspect orders, review reports or prepare an action. The assistant uses the current user’s permissions; record-creating actions go through previews and confirmation.
The assistant is available for enabled businesses and tools. Review images and extracted information before recording.
How much of this item is in my warehouses?
Show this customer’s account activity.
Prepare a receipt preview from this image.
Relevant views for every team
Business managers
Performance, permissions, sales programs and management controls
Sales and purchasing
Customers, suppliers, pricing, orders, invoices and commissions
Warehousing and fulfillment
Stock, allocation, receipts, dispatch, transfers and discrepancies
Finance and treasury
Journals, accounts, credit, receipts, payments and settlement
Customers and support
Catalogs, orders, request tracking and support conversations
Common questions
Is the online shop separate from ERP?
Storefront catalogs and orders sit alongside business workflows. Ordering depends on the customer’s role and relationship with the seller.
Does every user see every capability?
No. The selected business, user groups, roles and operational permissions determine each person’s access and menus.
Can the assistant create records without approval?
In the operational workflows described here, a preview is prepared first and final recording requires confirmation by an authorized user. Each tool’s availability is also controlled.
Where can I follow my work?
The web panel, storefront and app provide workflows for relevant roles and enabled modules. The app does not necessarily mirror every web-panel page.
Which modules should I start with?
This depends on your business and processes. A guided introduction reviews sales, sourcing, inventory and finance to identify the right setup scope.
Build a connected view of your business
Talk to the PazarMall team about the modules relevant to your business and arrange a guided introduction.
Request a guided introduction