Order Tracking
At PazarMall, we're committed to providing our customers with a transparent and efficient service. That's why we expect every seller to follow these guidelines when it comes to order tracking:
1 - Delivery responsibility
The PazarMall website is not responsible for order delivery. All responsibility related to shipping and delivering orders lies with the seller.
2 - Choosing a shipping method
Choosing the shipping method and how the order is tracked is up to the seller. The seller must select the most suitable shipping method based on the product type and destination, so orders reach customers in the best possible condition.
3 - Providing a tracking code
Once an order has shipped, the seller must provide the buyer with a tracking code or tracking link. This information must be communicated to the buyer accurately and promptly so they can easily track the status of their order.
4 - Tracking the shipment
Dear customers can use the tracking code or link provided by the seller to track their order status through the relevant shipping company's website. This lets customers stay informed about their shipment's status at every stage of delivery.
By following these guidelines, order tracking will be simple and worry-free for our valued customers. We thank our sellers for their cooperation and hope to provide a satisfying shopping experience for every customer.