Remote support for your business

Less distance.Closer support.

Connect your support team to your business devices with your PazarMall account, identified participants and your approval for every connection.

Explore the features Talk to support

PazarMall sign-in
Approval at the destination
Dedicated Windows client

Get started with PazarDesk

Download PazarDesk

Run PazarDesk on your device and the destination device, then sign in with your PazarMall account to start support.

Windows app

Application package for Windows computers

Public download coming soon

Contact support to receive the current version and help with setup.

Request the app

Support, with everything in place

From finding a device to managing access, in an experience connected to PazarMall.

A familiar account, a clear identity

Company devices in one place

Find devices by ID, browse your company directory and see which devices are available.

You approve the connection

The destination user approves each request and controls remote access and data-sharing permissions.

History for follow-up

Connection history helps your team follow up on support requests and review previous connections.

Organizational access management

Authorized administrators manage devices, sessions and time-limited cross-company support permissions.

Updates inside the app

New-version notifications and release notes provide a path to receiving and installing updates.

From sign-in to support in three steps

Sign in
Use your PazarMall account and select the relevant business.
Find the device
Enter the destination device ID or select a device from your company directory.
Connect with approval
Start the support session after permission checks and approval by the destination user.

PazarDesk

Clear access. Clear responsibility.

Seeing a device does not grant permission to connect. Support across companies requires valid authorization and still requires the destination user’s approval.

Your selected business determines the scope of the device directory.
File transfer is disabled by default and remains under user control.
Authorized administrators can review sessions and issue a disconnect command.

Before you start

What is PazarDesk for?

Remote support for business devices, from guiding users to troubleshooting with an authorized support team.

Do I need a separate account?

Can someone connect without my approval?

The current product scope requires interactive approval by the destination user for each session.

What do I need to start?

Both devices need the Windows client, network access to the service and accounts with the required permissions. Contact support for setup and availability.